Last updated: 14 October 2026. This policy explains how WALSOUND uses customer information collected through walsound.com. WALSOUND operates from Harar, Ethiopia.
Information collected
When you browse, register, place an order or send an inquiry, we may collect your name, contact details, billing and delivery information, order items, correspondence and account details. The website may also process technical information, including cookies, IP addresses and device or browser data needed for operation, security and site analytics.
Why information is used
We use this information to respond to inquiries, confirm product availability, prepare delivery quotations, communicate payment instructions, fulfil orders, administer accounts, detect fraud, maintain website security and meet applicable record-keeping obligations. Orders are not treated as paid until a payment has been verified.
Payments and service providers
WALSOUND offers payment by verified CBE or Awash Bank transfer, Telebirr, eBirr, and cash on confirmed pickup. Do not send money or sensitive banking credentials to unverified contacts. The website uses WordPress and WooCommerce and may use service providers for hosting, email, security, backups, analytics and marketing features. Information is shared with providers only as needed to deliver the relevant function, subject to their own terms and privacy practices.
Cookies and analytics
Essential cookies may keep a shopping cart working and remember your session or account login. Other cookies, pixels or analytics tools may be used by enabled website services. Browser settings can be used to manage cookies, although disabling essential cookies may affect checkout functionality.
Storage, access and retention
Order and account information is stored by the website and relevant systems for operational, accounting, customer service and legal purposes. Access is restricted to authorized personnel and service providers as appropriate. Information is retained for as long as needed for those purposes and applicable legal requirements.
Your requests
You can contact WALSOUND to ask about personal information associated with your order or account, request a correction, or raise a privacy concern. Certain records may need to be retained under applicable law.
Contact
WALSOUND — Harar, Ethiopia. Phone: 0915 023 019. For privacy questions, please use the Contact WALSOUND page and describe your request.
This notice describes the store’s intended practices. Individual third-party integrations and legal obligations should be reviewed periodically as the website changes.