How do I place an order?
Select a published product, add it to your cart and proceed to checkout. You may order as a guest or create an account. WALSOUND will review your order before requesting payment.
Do I have to pay immediately?
No. Choose Place order — pay after WALSOUND confirmation at checkout. We first check availability, delivery fees and the final amount. Wait for verified payment instructions before transferring money.
Which payment methods are accepted?
After confirmation, WALSOUND can provide instructions for CBE, Awash Bank, Telebirr or eBirr. Cash payment is available for confirmed collection from WALSOUND in Harar.
How much does delivery cost?
Delivery is not automatically free. The checkout’s delivery quote option excludes the delivery charge from the provisional order total. WALSOUND confirms the charge, destination and expected delivery arrangements before payment.
Can I collect my order from Harar?
Yes. Choose pickup and wait until WALSOUND confirms that the item is available and ready. Pickup instructions and the exact payable amount will be confirmed.
Are the online prices final?
Published product prices are shown in Ethiopian birr. The payable amount may depend on an agreed delivery charge and any legally applicable taxes. WALSOUND confirms the final amount before taking a manual payment.
Can I request bulk purchases or sourcing?
Yes. Use our B2B Solutions, Dubai Wholesale or Global Sourcing pages to request an individual quotation. No availability or shipping timeline is guaranteed until confirmed.
How does warranty work?
Coverage and duration depend on the model and written warranty certificate. Keep your sales receipt and ask about the warranty terms at the time of purchase. See our Returns & Refunds information for issue reporting.
How can I contact WALSOUND?
Visit our Harar location by prior arrangement, call 0915 023 019, or use the Contact page.